Legal
Privacy Policy
Last updated: April 26, 2026
1. Who We Are
Volspire ("Volspire," "we," "us," or "our") is a music platform that connects artists, producers, and creative collaborators. Volspire is currently operated as an unincorporated business based in New York, NY. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and platform at volspire.com (the "Platform"). By creating an account or using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Platform.
2. Who Can Use Volspire
The Platform is intended solely for users who are 18 years of age or older. By using Volspire, you represent and warrant that you are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate that account and delete the associated data promptly. If you believe a minor has created an account, please contact us at management@volspire.com.
3. Information We Collect
3.1 Information You Provide Directly
When you create an account or use the Platform, you may provide: • Account credentials: email address and password (passwords are hashed and never stored in plaintext) • Profile information: username, display name, biography, location, profile photo, account type (artist, producer, etc.), and genre tags • Content: audio files, video files, cover art, sample packs, and any other material you upload to the Platform • Communications: messages sent to other users through the Platform • Payment information: when you make or receive payments, you interact directly with Stripe. Volspire does not receive or store your full card number, CVV, or bank account details. We store only your Stripe customer ID and transaction metadata.
3.2 Information Collected Automatically
When you use the Platform, we automatically collect: • Listen analytics: when you play a track, we record the track played, your session ID, playback source, accumulated listening time, completion percentage, seek events (how often and where you skipped), and the specific segments of a track you listened to • Stream events: when you meet a minimum listening threshold on a track, a stream is counted and attributed to your session • Page views: when you navigate between pages while logged in, we log the pages visited and the page you navigated from, along with a timestamp • Authentication tokens and session identifiers (UUIDs) used to maintain your logged-in state We do not use third-party advertising trackers, fingerprinting, or behavioral ad networks. The analytics we collect are used solely to provide features on the Platform (e.g., play counts, artist analytics dashboards) and to improve the service.
3.3 Information from Third Parties
If you connect a Stripe account to receive payouts as a seller or artist, Stripe may share onboarding status and payout eligibility information with us. We do not receive your full financial account details from Stripe. Please review Stripe's Privacy Policy at stripe.com/privacy for details on how Stripe handles your data.
4. How We Use Your Information
We use the information we collect to: • Create and maintain your account and profile • Enable core Platform features: uploading and streaming music, collaboration tools, workspace folders, messaging, and the marketplace • Process purchases and payouts through Stripe • Provide artists with analytics about their content (plays, streams, listener behavior on their own tracks) • Detect and prevent fraud, abuse, and security incidents • Respond to your support requests and communications • Send transactional communications (account verification, purchase receipts, password resets) — we do not send marketing emails without your explicit consent • Improve and develop the Platform based on aggregated, anonymized usage patterns • Comply with applicable legal obligations We do not sell your personal information. We do not use your personal information to serve third-party advertisements.
5. How We Share Your Information
We share your information only in the following circumstances: • Public profile information: your username, profile photo, bio, account type, and publicly posted content (tracks, packs) are visible to other users of the Platform by design • Service providers: we share data with Supabase (database, authentication, and file storage) and Stripe (payment processing and payouts) solely to operate the Platform. These providers are contractually bound to protect your data and may not use it for their own marketing purposes • Legal compliance: we may disclose information if required by law, regulation, court order, or to protect the rights, property, or safety of Volspire, our users, or the public • Business transfers: if Volspire is acquired, merged, or its assets are transferred, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy • With your consent: for any sharing not described above, we will ask for your explicit consent first
6. Third-Party Services
Supabase
We use Supabase to store user data, authenticate accounts, and host uploaded files. Data is stored on Supabase's infrastructure. See Supabase's privacy policy at supabase.com/privacy.
Stripe
We use Stripe to process payments and facilitate payouts to creators via Stripe Connect. When you make a purchase or connect a payout account, you are subject to Stripe's privacy policy at stripe.com/privacy. Card data is transmitted directly to Stripe and never passes through Volspire's servers.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Platform. Specifically: • Account and profile data: retained until you delete your account • Uploaded content: retained until you delete it or delete your account • Listen analytics and stream events: retained in aggregated and session-level form to power artist dashboards; raw session data may be retained for up to 24 months • Payment records: retained for up to 7 years as required by tax and financial record-keeping laws, even after account deletion When you delete your account, we permanently delete your profile, credentials, and uploaded content. Some anonymized or aggregated data (e.g., total stream counts attributed to a track) may persist as it is no longer personally identifiable.
8. Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information: • Access: request a copy of the personal information we hold about you • Correction: request that we correct inaccurate or incomplete information • Deletion: delete your account at any time from Settings → Account. This permanently removes your profile, credentials, and content. You may also contact us at management@volspire.com to request deletion • Portability: request your data in a portable format • Opt-out of sale: we do not sell your personal information, so there is nothing to opt out of California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to non-discrimination for exercising these rights. To exercise any of these rights, contact us at management@volspire.com. We will respond within 45 days. We may need to verify your identity before fulfilling a request.
9. Data Security
We take reasonable technical and organizational measures to protect your information, including: • Passwords are hashed using industry-standard algorithms — we cannot retrieve your plaintext password • Account deletion requires password re-verification to prevent unauthorized deletion via a hijacked session • All data in transit is encrypted via HTTPS/TLS • Access to production data is restricted to authorized personnel No method of transmission or storage is 100% secure. In the event of a data breach that is likely to affect your rights, we will notify you and any required regulators as required by applicable law.
10. Governing Law
This Privacy Policy is governed by the laws of the State of New York, without regard to its conflict of law provisions. Any dispute arising under this policy will be resolved in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the Platform. Your continued use of the Platform after changes become effective constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Volspire management@volspire.com We aim to respond to all privacy-related inquiries within 5 business days.
